Privacy Policy (07 10 2025)

At The Funky Tails, your privacy and trust are important to us. This policy explains how we collect, use, and protect your personal information when you visit our website.

Information We Collect

We may collect the following information:

Your name, email address, and phone number when you contact us or make an enquiry.
Details about your dog (name, breed, age, behaviour) if provided as part of a booking or consultation.
Any additional information you choose to share when using our forms or messaging platforms.
Basic usage data (such as IP address or browser type) collected automatically to help us improve website performance.

How We Use Your Information

Your information is used only to:

Respond to enquiries and manage bookings.
Provide dog walking, daycare, and sitting services.
Send essential service updates or confirmations.
Improve our website and customer experience.

We do not sell or share your information with third parties for marketing purposes.

Storing and Protecting Your Data

All personal information is stored securely and accessed only by The Funky Tails. We take reasonable steps to prevent loss, misuse, or unauthorised access, in line with UK GDPR and Data Protection Act 2018 standards.

Cookies and Website Analytics

Our website may use basic cookies or analytics tools to monitor performance and improve usability. You can control or disable cookies through your browser settings at any time.

Your Rights

You have the right to:

Request access to the personal data we hold about you.
Ask for corrections or deletion of your information.
Withdraw consent to communication at any time.

To make a request, please contact us using the details below.

If you have any questions or concerns about this policy, please contact thefunkytails@hotmail.com.